Library Catalogue now working

The issues we have been having with the Library catalogue are now resolved.  Users should be able to:

  • View copies
  • View MyAccount
  • Reserve items

We are sorry for any inconvenience these issues might have caused you

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Ongoing problems with Library Catalogue

There are some ongoing issues with the library catalogue which prevent users from

  • viewing how many copies are available
  • viewing their library account

This is being worked on and we hope to have this resolved soon.  In the meantime, the previous version of the catalogue is working correctly:

http://talis-prism.lib.surrey.ac.uk/TalisPrism

We apologise for the inconvenience

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Library Catalogue Maintenance

Due to maintenance work, the library catalogue is currently not fully available. If you require any assitance please contact a member of staff at the Support Hub on level 1 of the Learning Centre.
We apologise for any inconvenience caused.

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Reservations on the catalogue

Some users have reported issues when trying to place reservations for titles on the catalogue.  Although all copies of a title are on loan the catalogue is reporting that there are no reservable copies.  Should this happen, please go to the Ask Me Desk where staff will be happy to help place the reservation.  The problem is being investigated.

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Thurs 25 Oct Library fire alarm testing 7-8am

The fire alarms on the ground and lower ground levels of the Library (not the Learning Centre) are due to be tested starting at 7am on Thursday 25 October. Testing will go on until approximately 8am. Please accept our apologies for the noise disruption that this essential testing work will cause. If you are disturbed and need a quieter place to study please ask a member of library staff for help.

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Student email available again

The issue preventing student access to Microsoft services such as Surrey365 and MSN is now resolved and so access to email and other services is now restored.

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Student Email unavailable (Friday 19th October)

Microsoft services are currently down. This is affecting access to Surrey365 & MSN. IT are investigating
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Library Tip – Of The Week?

Having had fun with Library Tips every day for a while we will now be scaling them back to one a week – so Library Tip Of The Week will appear from next week!

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Library Tip Of The Day: Find out if you can use our DiLis service for distance learning

The DiLis section of our webpages has just been updated to make it easier to check whether you are eligible to get distance learning support. If you are on a DiLis Supported Course or are a part-time doctoral research student then this may be the option for you. More information is available at https://www.surrey.ac.uk/library/information/distance/ including a list of DiLis Supported Courses and FAQs.

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Web of Science Downtime Sun 21st October

Please be advised that scheduled maintenance by the provider will take place on Web of Science & Web of Knowledge beginning on Sunday, October 21, 2012 at 15:00 BST and ending by Monday, October 22, 2012 at 0300 BST.

Web of Science and Web of Knowledge may not be available during that period.

We apologise for any inconvenience this may cause.

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